Zendesk transforms customer experience with AI-powered resolution platform
Zendesk, a leader in Agentic AI-powered service, unveiled its Zendesk Resolution Platform at the Relate 2025 conference. Designed to revolutionize customer service, this AI-driven...
Coforge enhances collaboration with Microsoft to boost developer productivity
Coforge Limited has enhanced its collaboration with Microsoft to bring AI- integrated developer productivity solutions to its engineering services including legacy application modernisation and...
Honeywell modernises energy grid and utility management with Verizon 5G connectivity
Honeywell and Verizon Business today announced that Honeywell smart meters will now include Verizon 5G connectivity to allow both utilities and end users to...
New Confluent Cloud for Apache Flink capabilities simplify real-time AI development
Confluent has introduced new Confluent Cloud for Apache Flink capabilities that simplify real-time AI application development. Flink Native Inference enables teams to run open-source...
EY India introduces custom fine-tuned LLM to accelerate AI adoption in the BFSI sector
EY India has unveiled a Custom Fine-Tuned Large Language Model (LLM) designed specifically for the Banking, Financial Services, and Insurance (BFSI) sector, aiming to...
SailPoint unveils Harbor Pilot: AI-powered agents transforming identity security
SailPoint, Inc. announced SailPoint Harbor Pilot, a set of AI agents designed to help identity teams work smarter, respond faster and secure their organisations...
AI is bridging India’s customer service gap, but wait times persist
New research from ServiceNow reveals that 80% of Indian consumers now rely on AI chatbots for issue tracking, product recommendations, and self-help. However, despite...
PrepInsta joins AICTE’s NEAT 4.0 initiative to revolutionize tech talent development in India
PrepInsta has partnered with AICTE’s (All India Council for Technical Education) NEAT 4.0 (National Educational Alliance for Technology) initiative. This collaboration aims to equip...
Quest Global partners with Rapidus to advance 2-nanometer AI chip solutions
Quest Global has entered into a strategic partnership with Rapidus Corporation, a premier Japanese manufacturer specialising in cutting-edge 2-nanometer (nm) semiconductor solutions. This collaboration...
HCLTech unveils AI-powered smart manufacturing solution on Google Cloud
HCLTech has introduced HCLTech Insight, an agentic AI-powered Industry Focused Repeatable Solution (IFRS) designed to enhance manufacturing operations with cutting-edge data insights and analytics.
HCLTech...
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Biwin introduces advanced storage solutions for 2025
Biwin, a global leader in storage and memory solutions, unveils its 2025 product lineup featuring next-gen SSDs, memory modules, and memory cards for gaming,...
Tech Mahindra unveils Altavec: A Next-Gen spatial technology platform
Tech Mahindra, a global leader in technology consulting and digital transformation, has announced the worldwide launch of Altavec, an advanced spatial technology platform set...
Zendesk transforms customer experience with AI-powered resolution platform
Zendesk, a leader in Agentic AI-powered service, unveiled its Zendesk Resolution Platform at the Relate 2025 conference. Designed to revolutionize customer service, this AI-driven...