Zendesk transforms customer experience with AI-powered resolution platform
Zendesk, a leader in Agentic AI-powered service, unveiled its Zendesk Resolution Platform at the Relate 2025 conference. Designed to revolutionize customer service, this AI-driven...
Coforge enhances collaboration with Microsoft to boost developer productivity
Coforge Limited has enhanced its collaboration with Microsoft to bring AI- integrated developer productivity solutions to its engineering services including legacy application modernisation and...
Honeywell modernises energy grid and utility management with Verizon 5G connectivity
Honeywell and Verizon Business today announced that Honeywell smart meters will now include Verizon 5G connectivity to allow both utilities and end users to...
New Confluent Cloud for Apache Flink capabilities simplify real-time AI development
Confluent has introduced new Confluent Cloud for Apache Flink capabilities that simplify real-time AI application development. Flink Native Inference enables teams to run open-source...
EY India introduces custom fine-tuned LLM to accelerate AI adoption in the BFSI sector
EY India has unveiled a Custom Fine-Tuned Large Language Model (LLM) designed specifically for the Banking, Financial Services, and Insurance (BFSI) sector, aiming to...
SailPoint unveils Harbor Pilot: AI-powered agents transforming identity security
SailPoint, Inc. announced SailPoint Harbor Pilot, a set of AI agents designed to help identity teams work smarter, respond faster and secure their organisations...
AI is bridging India’s customer service gap, but wait times persist
New research from ServiceNow reveals that 80% of Indian consumers now rely on AI chatbots for issue tracking, product recommendations, and self-help. However, despite...
PrepInsta joins AICTE’s NEAT 4.0 initiative to revolutionize tech talent development in India
PrepInsta has partnered with AICTE’s (All India Council for Technical Education) NEAT 4.0 (National Educational Alliance for Technology) initiative. This collaboration aims to equip...
Quest Global partners with Rapidus to advance 2-nanometer AI chip solutions
Quest Global has entered into a strategic partnership with Rapidus Corporation, a premier Japanese manufacturer specialising in cutting-edge 2-nanometer (nm) semiconductor solutions. This collaboration...
HCLTech unveils AI-powered smart manufacturing solution on Google Cloud
HCLTech has introduced HCLTech Insight, an agentic AI-powered Industry Focused Repeatable Solution (IFRS) designed to enhance manufacturing operations with cutting-edge data insights and analytics.
HCLTech...
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Nokia launches Nokia DAC Marketplace to empower industrial enterprises to harness digital transformation
Nokia announced the DAC Marketplace, where customers and partners can find trusted, ready-to-deploy industrial enterprise solutions, including Nokia and third-party devices, applications, and services....
LTIMindtree announces strategic partnership with google cloud to drive business transformation with agentic AI
LTIMindtree announced the expansion of its global strategic partnership with Google Cloud. As a part of this collaboration, LTIMindtree will leverage offerings powered by...
Consistent Revamps its Service Center in New Delhi for Enhanced Customer Experience
Consistent Infosystems has revamped its service center in Nehru Place, New Delhi. The upgraded facility is designed to provide a superior customer experience with faster...