Nitin Shah, Chairman and MD, Allied Digital Services shares insights into the company’s transformational journey and how it is keeping pace with the changing market dynamics
Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying and delivering end-to-end IT Infrastructure services. With over three decades of proven experience, the company responsibly delivers cutting-edge IT services and solutions to a wide range of industries spanning 35 countries across 5 continents.
The company has presence in more than 194 locations across the world. And more specifically in India, it has direct presence in about 142 locations across the country. Currently, it is about 2500 plus employee organization with most of them being technical and carrying certifications in various domains.
“Our inherent capabilities built on the philosophy of ‘3S’ i.e. Smart People, Smart Processes, and Smart Technology, provides the strong foundation for a best-in-class Integrated Service Delivery Framework which consistently augments our overall value creation proposition to our clients both effectively and efficiently,” says Shah.
Growth areas
As a trusted partner with wide range of service capabilities and state-of-the-art global command centers, Allied Digital help clients transform and succeed in challenging environments by making better IT decisions. It carries an enriching experience in the space of IT infrastructure hosting, monitoring, management, optimization, and modernization.
The company’s service pillars include IT-as-a-Service, Infrastructure Services, Enterprise Applications, End-User IT Support, Integrated Solutions, and Global Dispatch and Depot Services.
“Our mature processes and innovative delivery framework – Integrated Service Delivery Framework (ISDF), help you to build and deliver a very robust and stable solution that will meet your exact needs and SLA requirements,” states Shah.
A couple of years ago, the company had developed an in-house tools platform, ADiTaas, to add value to its customers. It is built on the company’s proprietary integrated service delivery framework with a key objective to bring standardized processes, comprehensive asset controls, integration friendly architectures, configurable and customizable layouts and workflows in a single IT Service-in-a-Box. Allied Digital believes that this platform will significantly reduce any organization’s IT management costs.
Allied Digital’s experience in IT Infrastructure Solution and IT Infrastructure Management Services strongly positions it to deploy command and control center to integrate and manage several Autonomous subsystems such as Video Surveillance, Access Control, BMS, and fire detection system comprehensively. “Emerging Security Solutions are based on IP standards that demands IT Infrastructure comprising of servers, storage, workstations, network and Management software. The company provides all these components as a single source of responsibility,” adds Shah.
Focus verticals & key projects
The key focus verticals for the company include Government, Aviation, Oil and Gas, Consumer Goods, Automotive, Financial Services, Construction, Retail stores, and Food retail chains.
During the last year, the company has executed several projects. The significant ones are:
- Service support for a leading airline company.
- Services support for a pan India real estate giant.
- Infrastructure Support, Cloud Applications Support and End User Computing Services for 250 plus workshops of a large US chain of automotive repair workshops
- End User Infrastructure Transformation Project across 34 countries in Europe and Asia for a financial services company
- Total Outsourcing of End User Computing Services for 28 countries across the US, Europe and Asia for a vehicle manufacturer in construction industry
- Total Outsourcing of End User Computing Services all 30 offices across the US and Canada for a top oil and gas engineering company
