Bed Bath & Beyond Mexico chooses Algonomy to boost commerce search

Algonomy, the leader in Algorithmic Customer Engagement solutions announced that Bed Bath & Beyond Mexico, one of the largest omnichannel home furnishings and decor retailers in Mexico, will use Algonomy FIND to offer their customers algorithmically personalized commerce search experiences on their digital store.

Bed Bath & Beyond Inc is an omnichannel retailer operating over 1460 stores in the United States, Canada, and Mexico regions. The company sells a wide assortment of merchandise in the Home, Baby, Beauty and Wellness markets.

In Bed Bath & Beyond Mexico, Algonomy’s FIND will integrate with Adobe’s Magento eCommerce platform and leverage real-time shopper behaviour to personalize search results. FIND uses Algonomy real-time streaming catalogue which will ensure that catalogue changes are indexed in real-time so that critical product attributes are always up to date. Bed Bath & Beyond Mexico will now be able to leverage real time behavioural data and shopper profiles to uniquely personalize search results for every shopper.

“With an 86% increase in digital growth last year and twice as many customers buying online, we needed a stronger digital strategy for serving a ‘digital-first’ omnichannel experience.,” said Adrian Valenzuela, Chief Digital Officer at Bed Bath & Beyond Mexico. “Search is no more just another tool, it’s a key business lever, and a relevant and engaging experience can help our shoppers find what they need and complement in-store assistants online.”

“As shopping habits continue to evolve in a digital first environment, the need for highly personalized shopping experiences, especially product discovery with relevance, are at an all-time high. We are thrilled to be partnering with Bed Bath & Beyond Mexico and bringing our industry-leading commerce search – Algonomy FIND™ – to their customers”, said Robb Miller, SVP Sales – Americas at Algonomy.