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Genesys debuts fastest, accurate AI-powered Forecasting and Scheduling Service
Genesys introduced today the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to...
Avaya names industry leader Gaurav Passi as President of Avaya Cloud
This move strengthens Avaya’s commitment and capabilities to lead and grow in UCaaS and CCaaS globally
IBM to acquire open source cloud software provider, Red Hat
IBM and Red Hat, global provider of open source cloud software, have announced that the companies have reached a definitive agreement under which IBM...
India has been instrumental in global GTM strategy and growth: Daniel Dines, UiPath
With India's vast pool of IT talent and presence and demand for RPA from multiple sectors, UiPath is bullish on driving business in the country. With India being a key contributor to the company's global success, UiPath is committed to invest more in the domestic market and expand operations
‘We have polished and mastered the art of open source technologies’
In an interaction with CRN, Rajarshi Bhattacharyya, Country Head at SUSE, describes how open source is gaining popularity these days, how the market in...
Fortinet continues to gain traction in the SD-WAN marketplace
Fortinet has announced it has gained significant traction in the SD-WAN marketplace by delivering a comprehensive SD-WAN solution that provides both SD-WAN and security...
Blockchain-based cloud has arrived; why should it be on top of your agenda
Businesses today are staring at a situation which can either catapult the cloud market to the next generation or disrupt the current cloud market,...
3i Infotech Services launches AI powered Conversational Services
3i Infotech Limited has unveiled its latest service offering, ‘Conversational Banking’. Voice & chat which are central to conversational banking and advanced analytics such...
Verizon launches new Threat Intelligence Platform Service
Verizon launches new Threat Intelligence Platform Service. The subscription-based service combines cyber-threat intelligence from Verizon’s 11-year DBIR series with cyber-situational awareness from Verizon’s Threat...
WeP Solutions opens its ‘Experience Zone’ for retail bill printing in Bengaluru
Retail billing solution provider WeP Solutions has opened its 'Experience Zone' at HSR Layout, Bengaluru. It will be the first store in South India...