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Route Mobile Limited (Route Mobile), a global player in Communications Platform as a Service (CPaaS), has now become a part of the Proximus Group, a provider of digital services and communication solutions operating in Belgium and international markets, through a strategic acquisition by the latter

At ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow and Microsoft Corp. announced an expanded strategic alliance, combining their industry‑leading generative AI capabilities to enhance employee choice and flexibility

Netskope, a leader in Secure Access Service Edge announced an expanded partnership with CrowdStrike that leverages Netskope risk insights on users, applications and activity as part of a zero trust-based approach to protecting an organisation’s people and data.

Responsive, the leader in Strategic Response Management (SRM) software, unveiled the industry’s first SRM platform at the Forrester B2B Summit North America, taking place May 5-9, 2024 at the Austin Convention Center in Texas. The AI-powered Responsive Platform enables organisations to seamlessly collaborate and confidently respond to RFPs, bids, security questionnaires, sustainability assessments and other information requests so they can win more deals while mitigating business risk and improving the employee experience. 

Together, Accenture and Oracle will help clients across industries reinvent their businesses with generative AI, moving from experimentation to adoption at scale. The companies will leverage Oracle Cloud Infrastructure (OCI) Generative AI to help increase efficiency, improve resilience, and deliver superior customer and employee experiences, while keeping client’s data private and secure.

Acquisition will enable Akamai to extend protection across all API traffic locations, no matter the business, integration, or deployment requirements

Industry leaders FOSSA, Gigamon, Lacework, Aviatrix, and Opus join alliance to help secure cloud infrastructure, close the gap between security and engineering teams, and ship secure code

Kore.ai commissioned the research to shed light on the impact of intelligent virtual assistants (IVAs) and contact center AI solutions on customer interactions and agent job satisfaction. The reports show that, for the first time, customer service agents are prioritising advanced AI technology and automated tools over competitive salaries and a fair work environment

NetApp sponsored research by leading market research firm identifies key components of implementing successful AI initiatives, citing data infrastructure as foundational to scaling AI responsibly

Crayon Software Experts India (Crayon), a global leader in digital transformation services, has expanded its presence to the Kolkata market. With the inauguration of...