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How workplaces need to adjust to new normal once employees start coming in
By Sushant Reddy, Co-Founder & CEO, Arvi
The number of coronavirus cases is continuing to rise. It is affecting every aspect of our personal and...
Lenovo unifies the speed to price across both PCSD and DCG business for partners
The Data Centre Group(DCG) of Lenovo India has streamlined and strengthen its partners’ engagement by introducing a global partner portal- Lenovo Partner Hub portal....
Transitioning to the Age of Autonomous Digital Enterprise
Service management solutions are expanding beyond their traditional IT context into other parts of the business to deliver business-valued service
Ransomware attacks and the evolution of Data Exfiltration
By Sanjai Gangadharan, Regional Director, SAARC, A10 Networks
Ransomware is one of the most sophisticated and feared attacks in the modern threat landscape. A specialized...
Juniper Networks and Netcracker announce joint enterprise service automation solution
Juniper Networks has announced a joint solution that facilitates the end-to-end management of LAN/WLAN/WAN networks with automated service provisioning and workflows, AI-driven insight and...
SugarCRM acquires Node
SugarCRM has announced the acquisition of Node, an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled...
Wildcraft selects IBM to implement a CRM as-a-service-platform
IBM has announced that trek-to-travel provider Wildcraft Indiasolutions, has selected IBM to implement a Customer Relationship Management (CRM) as-a-service-platform to drive customer advocacy and...
Global Study finds organisational CX Maturity is rising but gap between leaders and laggards...
LogMeIn has announced the results of a new commissioned study conducted by Forrester Consulting designed to help customer experience (CX) decision makers evaluate their...
Talkative partners with Formula 1 for customer contact technology
Talkative has announced a long-term partnership with Formula 1 using customer contact technology to manage interactions with over 500 million fans, improving support and...
RBL Bank selects Accenture to accelerate digital journey
RBL Bank has announced that Accenture will transform and enhance the future readiness of the bank’s information technology (IT) systems and accelerate its digital...
Latest article
Okta’s partner-first strategy to tackle India’s cybersecurity challenges and drive growth
With cyberattacks on the rise globally and India facing over 3,000 attacks weekly, identity management and robust security solutions are more critical than ever....
HCLSoftware’s Startup SYNC Announces First-Ever Startup Cohort Program Focused on Retail and E-commerce Innovation
HCLSoftware, the software division of HCLTech and a leading global provider of enterprise software solutions, announced the successful launch of its first-ever startup cohort...
Clover Infotech transforms Employee Engagement and Retention with the AI-enabled digital assistant ‘DIYA’
Clover Infotech has announced the successful implementation of DIYA (Digital Intelligence for your Assistance), an AI-powered digital assistant, to automate the employee query response...