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Pegasystems launches new Pega Customer Service Unified Messaging Edition
New fast-deploying SaaS solution centralizes messaging channels to help agents better handle increasing volumes of customer service inquiries
IBM bets on cloud, AI, IoT, blockchain to cater to businesses of all stature
97 per cent of mid-market firms now consider technology to be important for business success and most are already experimenting with cloud, AI and emerging technologies
We managed lockdown phase with the lack of supply chain and logistics centres constraint:...
Undoubtedly, the lockdown period has derailed the ambitious growth plans of IT distribution houses, but most of the businesses are now showing recovering signals...
Lockdowns and the renewed promise of CDNs
A Content Delivery Network among other features also caches static data and thereby reduces pressure on business servers
Salesforce announces Work.com to help businesses and communities safely reopen
Salesforce has announced Work.com – new technology solutions and resources to help business and community leaders around the world reopen safely, re-skill employees and...
Digital payments surge during lockdown to benefit telcos
Digital payments in India are surging in the ongoing Covid-19-caused lockdowns which will accelerate mobile data/4G penetration and build an ecosystem of services.
According to...
iValue organises webinar on cybersecurity with industry experts
Reinforcing their commitment towards information security and management as a core focus, iValue Infosolutions recently organized a webinar in association with the Confederation of...
Cost optimization and employee well-being will be the top agenda for GCC in the...
As Global Capability Centers (GCCs) continue to successfully navigate the COVID-19 crisis while putting their business resilience to test, cost optimization and employee well-being...
CliniVantage launches telemedicine solution, CliniQ
The startup has signed up more than 300 doctors from various fields, for smart care management in such unprecedented times
We saw 2 years of digital transformation in 2 months: Satya Nadella
As COVID-19 impacts every aspect of work and life globally, Microsoft has seen two years’ worth of digital transformation in just two months of...
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Tally Solutions signs MoU with AIC – Pondicherry Engineering College Foundation to support the...
Tally Solutions signed a memorandum of understanding (MoU) and announced its strategic partnership with the Atal Incubation Centre - Pondicherry Engineering College Foundation (AIC-PECF),...
Two-thirds of healthcare organisations hit by ransomware – A four-year high, Sophos survey finds
Sophos released a sector survey report, “The State of Ransomware in Healthcare 2024,” which revealed that the rate of ransomware attacks against healthcare organisations...
Foxit’s new AI-enabled PDF Editor+ and enhanced solutions to be distributed by BD Soft...
BD Soft is now set to offer Foxit’s latest AI-enabled PDF Editor+ and other advanced PDF solutions across India. With a focus on simplifying...