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Cohesity Appoints Peter Hanna to Lead Asia-Pacific & Japan Channel Business
Cohesity announced the appointment of Peter Hanna as Head of Channels for Cohesity Asia-Pacific & Japan. Based in Brisbane (Australia), Hanna brings over two...
99% of Fortune 500 Executives Agree that the Future of Work is Distributed: Atlassian...
Atlassian Corporation has launched its report, ‘Lessons Learned: 1,000 Days of Distributed at Atlassian’, that details how the company has tackled challenges associated with...
Revolutionising KYC Processes: Enhancing Compliance and Customer Satisfaction through Platform-based Approach
By N. Shashidhar, Global Platform Head, Edge Platforms, EdgeVerve
In the modern digital landscape, businesses frequently encounter the hurdle of compartmentalised functions. This results in...
SAP Labs India appoints Milesh J as Head of Strategy and Operations
SAP Labs India has announced the appointment of Milesh J as the Head of Strategy & Operations effective February 01, 2024. Milesh will be...
How Enterprises are Shifting from Digital Experiences to Humanised Experiences
By Anand Iyer, Assistant Vice President & Global Delivery Head - Microsoft Business Applications & Modern Workplace, Infosys
Today, a critical part of an enterprise’s...
Majority of Businesses in India Anticipate Unprecedented Rate of Change in 2024, New Accenture...
Fueled by Generative AI Advances, Globally Technology Leaps from No. 6 to No.1 Cause of Business Disruption in One Year, According to Key Indicators
Exotel Amplifies AI Focus with ‘The House of AI’ Launch; Targets 50% Revenue growth...
Exotel, a leading player in communication technology solutions, announces the launch of 'The House of AI', a comprehensive suite of advanced AI-driven solutions tailored to redefine the way businesses engage with customers
Zendesk signs definitive agreement to acquire Klaus
Acquisition deepens company’s commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management capabilities
Top 5 Trends that will reshape enterprise channel partner programs in 2024
By Ganesan Arumugam, Director - Channel Sales - India & SAARC, NetApp
Channel partnerships are a key growth driver globally for enterprises across sectors. An...
AI-led Automation Has Transformed Contact Center Performance in 2023: Ozonetel Study
With 41% improvement in customer engagement and 20% higher agent efficiency, contact centers now play a vital role in driving business growth