Engagement - search results

By Rajiv Kumar, Vice President & Country Leader, SumTotal System HR in the Driving Seat: Work culture has undergone a sudden transformation because of the pandemic....

Groove, the leading sales engagement platform for enterprises using Salesforce, today announced general availability of their first industry-specific product, Groove for Salesforce Financial Services...

By Colleen Regan,Senior Product Marketing Manager Many of GoToMeeting’s everyday users work in client-facing roles. They’re hosting online meetings constantly, selling a service to a...

By Aaron Lester Customers inhabit a world increasingly defined by accelerating change and ongoing uncertainty, as evidenced by COVID-19. At a basic level, customers are...

Digital-first customer engagement has never been more important than today, especially amidst a business landscape shaped by COVID-19 where the majority of customers are...

By Ryan Lester, Director, Customer Engagement Technologies, LogMeIn It used to be so easy. You could send an employee to a customer’s home to solve...

LogMeIn has announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology...

The economic meltdown, triggered by Covid, requires businesses to do even more with even less and customer service is no exception to this new reality

These tools will allow agents to create a more personal and secure customer experience at any distance

Google Cloud has announced a collaboration with British consumer goods company Reckitt Benckiser (RB) to drive stronger customer engagement and India is one of...