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Haptik Assistant augments customer engagement on Samsung’s digital entertainment app
Haptik’s AI enabled Concierge service, which powers the My Galaxy app on Samsung smartphones, has crossed 3 million users in engagement and is now...
Pega receives highest scores in three of four use cases in Gartner’s Critical Capabilities...
Pegasystems Inc. today announced that it received the highest scores in three of the four analyzed use cases in Gartner's 2018 Critical Capabilities for...
Customer engagement key focus for 45% marketers in 2018: Times Internet- DMAasia report
Times Internet, in association with DMAasia, today released a report titled “The State of Indian Digital Marketing- a CMO Perspective 2017-18.” The second edition...
New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy
Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...
Check Point Software Celebrates Partner Success at the Asia Pacific Partner Conference 2024
Check Point Software Technologies Ltd, a leading leading cyber security platform provider of AI-powered, cloud delivered solutions globally, recognised the top partners across the...
Kore.ai Debuts RecruitAssist: An Advanced AI Solution for Smarter, Faster, and Inclusive Recruitment
Kore.ai, a global leader in enterprise generative and conversational AI platform and solutions, today announced the launch of RecruitAssist, an advanced AI recruitment solution,...
Tata Elxsi Delivers World’s First RDK-B Integration on Qualcomm 5G Fixed Wireless Access Platform
Tata Elxsi, a global leader in design and technology services, announced the successful integration of the RDK-B software stack with the Qualcomm® 5G FWA...
Probus strengthens leadership with the appointment of Anand Agrawal as CTO
Probus proudly announces the appointment of Mr. Anand Agrawal as Chief Technology Officer (CTO). A distinguished technology leader with over two decades of experience...
Why harnessing the power of generative AI begins with search
By Karthik Rajaram - Area Vice President & General Manager, Elastic India
During the past year and a half, generative AI (GenAI) has embedded itself...
Persistent Named Fastest Growing IT Services Brand in the 2024 Brand Finance India 100...
Persistent Systems, a global pioneer in Digital Engineering and Enterprise Modernisation, has been recognised as the fastest-growing IT services brand in the prestigious 2024...
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Quick Heal Uncovers Emerging Digital Fraud Trends, Provides Detailed Safety Guidelines
Amidst the rapidly increasing occurrence of digital fraud, Quick Heal Technologies Limited, a global cybersecurity solutions provider, has shared a comprehensive advisory detailing several...
Eviden supercomputer powers Indian Institute of Tropical Meteorology (IITM) and the National Centre for...
Eviden, the Atos Group business leader in advanced computing, is delighted to announce that the Honourable Prime Minister of India, Shri Narendra Modi, inaugurated...
30 percent more young gamers targeted by cybercriminals in H1 2024 vs. H2 2023
The number of unique users targeted by cybercriminals using popular children’s games as a lure surged by 30 percent in the first six months...