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UserTesting, a provider of on-demand human insight firm announced several innovations within the platform designed to improve the speed and quality of insights, making...

Move over video meet app Zoom as leading virtual event platform ‘Dreamcast has introduced a novel two-way virtual conferencing for a seamless experience. The platform...

Avaya has released the results of a new survey, “Life and Work Beyond 2020: The Change Makers,” examining how attitudes and feelings toward home...

Most organizations typically initiate their process automation journey with a focus on cost optimization by targeting repetitive and rule-based tasks. While they may see...

NEC Corporation and Cisco have entered a Global System Integrator Agreement (GSIA) to expand their partnership for accelerating the deployment of innovative 5G IP...

Avaya has expanded the availability of its Avaya OneCloud CCaaS contact center solution into forty countries, providing organizations globally with digital capabilities that better...

The study found that the technology is developing at a breathtaking pace and identified three areas crucial for any organization to consider to become an intelligent automation leader.

ServiceNow and Qualtrics have announced a strategic partnership to help companies deliver next-generation employee experiences and customer service, leveraging the combined power of ServiceNow’s...

Genesys, a global leader in cloud customer experience and contact centre solutions, is launching new capabilities for Genesys Cloud in India by enabling businesses...

Tech Mahindra and Quantoz, Netherlands-based innovative Blockchain technology application incubator, specialized in building and implementing Blockchain-based solutions, to launch ‘Stablecoin-As-A-Service’ blockchain solution for global...