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Convin recently introduced two new customer-centric solutions:  Real-time Agent Assist and Manager Assist. Designed for the dynamic environment of BFSI, these tools aim to...

Aurionpro Transit, a subsidiary of Aurionpro, facilitates the integration of its app-based and ORS ticketing solution with Google Wallet. Passengers can now: · Plan and...

Hitachi Vantara announced a strategic partnership with Veeam® Software, the #1 leader by market share in data protection and ransomware recovery, to deliver advanced...

Kore.ai commissioned the research to shed light on the impact of intelligent virtual assistants (IVAs) and contact center AI solutions on customer interactions and agent job satisfaction. The reports show that, for the first time, customer service agents are prioritising advanced AI technology and automated tools over competitive salaries and a fair work environment

Infosys , a global leader in next‑generation digital services and consulting, and ServiceNow, the AI platform for business transformation, announced a strengthened collaboration to transform customer experiences with generative AI‑powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024

Tech Data Capital offers partners flexible payment options and enables greater credit capacity to tackle the financial scalability challenge partners face today

BD Software Distribution Pvt. Ltd. (BD Soft), a leading Value-Added Distributor (VAD) of Cyber Security solutions, join hands with Holm Security, a cybersecurity company specialising in automated and continuous security scanning solutions

Mumbai, India - Satcom Infotech Pvt Ltd, a leading cybersecurity distribution house, and Quantum Networks, a pioneer in providing comprehensive network solutions, proudly announce...

Ericsson and the Foundation for Innovation & Research in Science & Technology (F.I.R.S.T) at the Indian Institute of Technology (IIT) Kanpur have announced a...

Synology, a global leader in data management and security solutions, today unveiled their new solutions and products aimed at addressing the growing challenge posed...