Tag: AI

As we usher in 2024, the cybersecurity landscape is rapidly transforming. While the battle of machine vs. machine is a recipe for great cinematic blockbusters, AI is being prompted by some of today’s most clever minds, not by other machines.

APDCA founding members represent eight key players in the global data centre industry, including AirTrunk, Digital Realty, Equinix, Global Switch, NTT Global Data Centers, Princeton Digital Group, ST Telemedia Global Data Centres, and Vantage Data Centers.

Artificial Intelligence (AI) is an essential tool to fight and protect against cyber threats. Forbes estimates three out of four enterprises across the globe have prioritized AI and machine learning (ML) in their IT budgets

Addition of Cloud Native Application Protection Platform will create a comprehensive cloud security platform powered by AI and full analytics capabilities

With 41% improvement in customer engagement and 20% higher agent efficiency, contact centers now play a vital role in driving business growth

DX will expand from the traditional focus on customer experience to include stakeholder experience to a broader array of people, from end-customers to distribution partners, suppliers, employees, and shareholders. It will ensure a seamless experience for acquiring new stakeholders, selling to them, and servicing their needs.

McAfee Corp., a global leader in online protection, today released its 2024 predictions, revealing the issues consumers are potentially likely to face in 2024, as cybercrooks continue to exploit rapidly advancing AI technology to carry out dangerous deepfakes, identity theft, and increasingly sophisticated cyber scams.

There will be an increase in attacks against AI platforms that will far exceed our understanding and ability to protect them resulting in data leaks, data poisoning and cyber-physical effects.

The accelerated adoption of AI and the massive explosion of generative AI shook up the world this past year. Looking ahead to 2024, here are some insights from Zendesk leaders and customer champions, across sectors, around the world including, a global beauty brand, a German manufacturer, a Brazilian financial services company, and a UK-based charitable social enterprise.

SuperBot, a leading innovator in communication technology, has proudly announced the success of its cutting-edge product, SuperBot Version 6.0. With an impressive track record of serving 350 clients to date, SuperBot is setting its sights on reaching the milestone of 500 clients by the end of 2024.