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Role of Data Science and AI in customer service management

Written by: Rohan Joshi and Sudhir Prabhu (co-founders of Wolken Software) Customer connections are critical for the success of your firm. The quality of your...

Micro Focus launches AI-Powered Value Stream Management Platform

Micro Focus announced the general availability of the ValueEdge value stream management platform, a modular, cloud-based solution that integrates with organizations’ existing toolchains to...

Red Hat lowers barriers to AI Projects with Red Hat OpenShift

Red Hat announced new certifications and capabilities for Red Hat OpenShift aimed at accelerating the delivery of intelligent applications across the hybrid cloud. These...

“Data centers are backbone of the new normal internet era”

In an exclusive interaction with CRN, Khalid Wani,  Senior Director- Sales, India, Western Digital talks about need for data center, infrastructure and data management. ...

How will technology enable eCommerce businesses to grow in 2022?

Written by: Mangesh Panditrao, CEO and Co - Founder, Shoptimize The eCommerce industry was already on the rise, with consumers shifting to online channels, and...

Nasscom launches program to hasten AI led innovations in India

In an effort to accelerate India’s AI excellence and encourage AI adoption in the country, the National Association of Software and Services Companies (NASSCOM)...

IDC: Large enterprises to expand AI usage for critical horizontal functions

International Data Corporation (IDC) predicts that by 2024, 40% of large enterprises will expand the use of AI/ML across all business-critical horizontal functions like...

Uniphore introduces additions to its Conversational Automation Platform

Uniphore announced the addition of new solutions to its flagship Conversational AI & Automation platform — the industry’s only platform that provides intent, sentiment,...

DST partners with Intel India to boost AI readiness

‘Building AI Readiness among Young Innovators’, a program by the Department of Science and Technology (DST), Government of India, in partnership with Intel India,...

ContCentric collaborates with TridhyaTec

ContCentric and TridhyaTech announced that the companies have entered into a strategic partnership that will propel more innovation and accelerate the business to serve...
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Team Computers launches global delivery center in Uttarakhand to transform rural India

Team Computers, has taken a transformative step in bridging the gap between rural talent and the tech industry with the launch of its Global...

Team Computers and Apple collaborate to empower GCCs with smarter workplace solutions

Team Computers, in collaboration with Apple, hosted an insightful event in Bengaluru on the theme “Empowering GCCs with Team Computers and Apple." The session...

RUCKUS Wi-Fi 6 solution improves campus experience for Amrita University

CommScope announces RUCKUS Networks has helped a higher learning institution, Amrita Vishwa Vidyapeetham (Amrita University), upgrade network connectivity for its Amritapuri and Bengaluru campuses...
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