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Avaya appoints Phil Zammit To lead APAC theatre including India

Avaya announced that it has appointed Phil Zammit as Vice President for the Asia-Pacific theatre, including India, Japan, and Greater China.  Based in Sydney, Australia,...

AI is crucial in enhancing customer service over any other industry: Alan Masarek, CEO,...

Emerging technologies like AI has taken over the world transforming not only businesses but governments and even the people. AI has been pivotal in...

Avaya ties up with Startek to support global businesses through packaged CX Offering

Avaya has signed a memorandum of understanding (MoU) with Startek, a global customer experience (CX) solutions provider, that will see the two companies partner...

Avaya executes on Dubai’s Metaverse Vision with ‘Meta Experience’ Technology at Gitex Global

Avaya  demonstrated how it is executing on Dubai’s metaverse vision at Gitex.Developed in by Avaya’s Dubai-based team in collaboration with Avanza, the ‘Metaverse Experience’...

Avaya collaborates with Alcatel-Lucent Enterprise

Avaya and Alcatel-Lucent Enterprise announced at GITEX Global the next phase of their strategic partnership that will enable global enterprises to innovate more easily...

Avaya powers the ‘experience economy’ with partnership

In a recent interview with CRN India, Avaya's Global Vice President (Channels), Fadi Moubarak discusses the transformational opportunities in the channel How do you see...

Avaya partners with Microsoft to deliver Avaya OneCloud Solutions on Microsoft Azure

Avaya and Microsoft Corp. have expanded their global partnership by pairing the industry leading Avaya OneCloud portfolio with Microsoft Azure to provide organizations with...

Avaya partners with Alcatel-Lucent Enterprise to foster their customers’ transformation to the cloud ...

Avaya and Alcatel-Lucent Enterprise announced a strategic partnership that extends the availability of Avaya’s OneCloud CCaaS (Contact Center as a Service) composable solutions to...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya helps partners ‘Subscribe to Change’ as channel community converges on annual Partner forum

At a hybrid edition of the Avaya Partner Forum, Avaya outlined the considerable market shifts that have taken place over the past 18 months,...

Avaya acquires CTIntegrations to boost the its OneCloud Platform

Avaya announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. CTIntegrations provides Avaya with...
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Hitachi Vantara and BMC transform mainframe innovation

Hitachi Vantara announced an alliance with BMC Software to innovate and optimise faster on mainframe and open systems environments. This collaboration will combine Hitachi...

CEOs embrace AI, but knowledge gaps threaten strategic decisions and growth: Cisco study

A new study from Cisco, the worldwide leader in networking and security, reveals a paradox among CEOs While 4 in 5 recognise AI’s potential...

Addressing cost and complexity in cybersecurity compliance and governance

By Brijesh Balakrishnan, Vice President & Global Head of Cybersecurity Practice, Infosys In 2025, global end-user spending on information security will climb 15 percent to...
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