Tag: Call Centers
27% Call Centers will switch to Work From Home permanently: Ozonetel Study
53% businesses reported a drop in productivity of call center agents
Ozonetel launches AI-powered speech analytics dashboard for call centres
Ozonetel has launched an AI-powered Speech Analytics Dashboard for Call Centers. Speech Analytics is the process of analysing any voice recording using AI-based tools....
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Check Point unveils new AI-powered network security innovations to raise the bar on threat...
Check Point Software Technologies Ltd. announced the new Check Point Quantum Firewall Software R82 (R82) and additional innovations for the Infinity Platform. As organisations...
Ascendion accelerates AI innovation: New AI Studio launches in Hyderabad
Ascendion announces the launch of its state-of-the-art AI Studio in Hyderabad, marking a strategic milestone in its expansion journey. Ascendion’s second AI studio in...
HPE introduces new managed services offerings that increase partner profitability
Hewlett Packard Enterprise announced key advancements on HPE GreenLake cloud that include simplifying hybrid infrastructure, data, and applications on a unified platform. The company’s...