Tag: Chatbot
Yotta launches myShakti: A sovereign B2C GenAI chatbot utilises DeepSeek open-source AI model
Yotta Data Services announced the launch of myShakti, a fully sovereign B2C generative AI chatbot that runs off DeepSeek Open-Source AI model. Developed by...
Happiest Minds develops an innovative GenAI chatbot for Happiest Health
Happiest Minds Technologies Limited, a ‘Born Digital. Born Agile’, Mindful IT Company, announced the new GenAI chatbot - ‘hAPPI’, developed by its Generative AI Business Services (GBS) unit for Happiest Health
Tata Capital launches generative AI powered chatbot to enhance customer experience
Tata Capital, the financial services arm of the Tata Group, has introduced the use of generative AI -within ‘TIA’, the company’s chatbot, marking a significant...
Only 8% of customers used Chatbot during their most recent customer service interaction: Gartner
Only 8% of customers used a chatbot during their most recent customer service experience, according to a survey by Gartner, Inc. Of those, just...
Customer experience drives brand loyalty: Genesys report
Poor customer experiences are threatening brand loyalty, with nearly one-third (31%) of consumers opting to take their business elsewhere after a dissatisfactory interaction last...
AI-enhanced customer conversations: A top priority for P&C insurance firms
Written by: Rajeev Batra, Managing Director – Insurance Practice, Synechron
Nilesh Tambe, Senior Director – Technology, Synechron
The pandemic accelerated the move to customer self-service, a...
BPCL’s AI enabled chatbot – URJA, enhances digital experience of customers
Bharat Petroleum Corporation Limited (BPCL), a ‘Maharatna’ and a Fortune Global 500 Company, announces the launch of ‘Urja’, an intelligent virtual assistant with AI/NLP...
ConveGenius supports Jharkhand Government with Covid-19 helpline chatbot
In a bid to win the war against this pandemic, every individual is coming forward with their resources and a zeal to help. While...
Reliance General Insurance pledges to never miss a customer call with Speechbot
Reliance General Insurance, a 100 per cent subsidiary of Reliance Capital, recently launched an AI-powered Intelligent virtual assistant SpeechBot on its Call-Centre IVR system. The SpeechBot is...
ICICI Prudential Life Launches AI-powered voice chatbot on Google Assistant
ICICI Prudential Life Insurance has introduced its customer service chatbot 'LiGo' on 'Google Assistant'. This would enable the Company's policyholders to have their queries...
Latest article
Tech Data Capital to launch in India, empowering partner growth through flexible financing
Tech Data Advanced Private Limited (Tech Data - India) announced the launch of Tech Data Capital in India, offering flexible financing solutions powered by...
Consistent unveils advanced 4G linkage cameras for next-gen surveillance
Consistent Infosystems has launched its latest security solutions—the 4G Solar Linkage Mini Pan-Tilt Camera (CT-CM-6 MLPT) and the 4G Linkage Mini Pan-Tilt, ATC Camera...
CommScope unveils propel XFrame solution to streamline high-density data centers
New Delhi, India, March 13, 2025 – CommScope (NASDAQ: COMM), a global leader in network connectivity, has announced the launch of its Propel XFrame™...