Tag: Chris McGugan
Avaya and IBM sign agreement to accelerate hybrid cloud strategy
Avaya Holdings Corp and IBM have announced that Avaya will adopt hybrid cloud solutions from IBM to help expand its Avaya ReadyNow private cloud...
New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy
Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...
New Avaya IP Office now available globally
Avaya Holdings Corp has today announced that the new Avaya IP Office release is now available globally. Avaya IP Office helps businesses drive greater...
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New Cisco survey shows strong relationship between privacy awareness and trust in AI
Cisco released its 2024 Consumer Privacy Survey, an annual global review of consumer perception and behavior regarding data privacy. This year’s survey highlights the...
Wipro, Microsoft and SAP collaborate to accelerate RISE with SAP migration at near zero...
Wipro Limited announced a strategic collaboration with Microsoft and SAP. The initiative is designed to help clients significantly improve the speed and effectiveness of...
TeamViewer launches AI-powered features for smarter remote support and faster decision-making
TeamViewer announced the launch of its AI-powered Session Insights, offering IT teams powerful tools to boost efficiency and streamline operations. These features automatically summarise...