Tag: Contact Center as a Service (CCaaS)
Ozonetel launches contact center platform on WhatsApp
Ozonetel, a leading omnichannel customer communication platform provider, has launched a new full-featured Contact Center-as-a-Service (CCaaS) platform on WhatsApp. With this platform, organizations can set...
Avaya partners with Microsoft to deliver Avaya OneCloud Solutions on Microsoft Azure
Avaya and Microsoft Corp. have expanded their global partnership by pairing the industry leading Avaya OneCloud portfolio with Microsoft Azure to provide organizations with...
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Times Square headquartered Vertex Global Services to hire 4000 language experts from India’s Tier...
Currently, around 60 per cent of graduates in India are seeking better job opportunities by moving from tier-II and tier-III cities to tier-I cities....
We’ve committed $1 billion investment over next three years for AI innovation globally: Rohit...
In a recent interview with CRN India, Rohit Midha, Executive Director, Enterprise Business, Lenovo India, shares the significant growth in Lenovo’s enterprise business and...
India’s data centre capacity to more than double by fiscal 2027
The Indian data centre industry’s capacity1 is set to more than double to 2-2.3 GW by fiscal 2027, led by increasing digitalisation of the...