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‘To deliver a seamless customer experience, businesses need a conversational CRM’

In conversation with CRN India, Vasudeva Rao Munnaluri, RVP India & SAARC, Zendesk, talks about how the company is helping businesses embrace the new...

Zendesk Ushers in era of conversational CRM

During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
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