Tag: Conversational CRM
‘To deliver a seamless customer experience, businesses need a conversational CRM’
In conversation with CRN India, Vasudeva Rao Munnaluri, RVP India & SAARC, Zendesk, talks about how the company is helping businesses embrace the new...
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
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Stellantis Unveils New Lab and Office Expansion in Bengaluru, India
Stellantis announced the inauguration of its expanded lab and office facilities in Bengaluru, reinforcing the company’s commitment to innovation and excellence in automotive technology....
Ericsson study reveals 5G had 20% more satisfied users than 4G at 2024’s biggest...
2024 was the first year where several major European events coincided with a focused buildout of 5G infrastructure from operators in anticipation of soaring...