Tag: Convin
Convin introduces AI phone calls to automate customer interactions, delivering 60% cost reduction
Convin announces the launch of AI Phone Calls, an AI solution designed to automate customer calls, reduce costs, and accelerate business growth with reduced...
Convin unveils revolutionary AI solutions: Real-time Agent Assist and Manager Assist to redefine customer...
Convin recently introduced two new customer-centric solutions: Real-time Agent Assist and Manager Assist. Designed for the dynamic environment of BFSI, these tools aim to...
Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns
Convin, a startup specialising in conversation analysis for remote and inside sales teams, has announced that it has raised INR 2.5 crore in a pre-seed round...
Latest article
SailPoint unveils Harbor Pilot: AI-powered agents transforming identity security
SailPoint, Inc. announced SailPoint Harbor Pilot, a set of AI agents designed to help identity teams work smarter, respond faster and secure their organisations...
AI is bridging India’s customer service gap, but wait times persist
New research from ServiceNow reveals that 80% of Indian consumers now rely on AI chatbots for issue tracking, product recommendations, and self-help. However, despite...
Manufacturing was the most impacted sector in 2024, reveals Arete’s Annual Crimeware Report
Arete released its 2024 Annual Crimeware Report, highlighting key trends and notable shifts in the cyber threat landscape. Arete identified and analysed notable trends...