Tag: customer communication
Vi Partners with Truecaller to add trust and safety to its customer communication
Vi, one of India's leading telecom service providers, has joined hands with Truecaller, the world’s leading global communications platform, to make communication with consumers more trusted,...
Need for digital-first engagement as airline passengers navigate more complex customer journeys: Verint Study
Airlines saw an increase of 300 percent in monthly conversations around flight bookings, at a time when global passenger numbers have been trending around...
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Stellantis Unveils New Lab and Office Expansion in Bengaluru, India
Stellantis announced the inauguration of its expanded lab and office facilities in Bengaluru, reinforcing the company’s commitment to innovation and excellence in automotive technology....
Ericsson study reveals 5G had 20% more satisfied users than 4G at 2024’s biggest...
2024 was the first year where several major European events coincided with a focused buildout of 5G infrastructure from operators in anticipation of soaring...