Tag: customer contact technology
Talkative partners with Formula 1 for customer contact technology
Talkative has announced a long-term partnership with Formula 1 using customer contact technology to manage interactions with over 500 million fans, improving support and...
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Honeywell research reveals more than 80% of retailers plan to increase AI capabilities in...
Honeywell released the findings of its AI in Retail Survey, which found that more than 8 out of 10 retailers plan to increase use...
Bikash Joshi joins dMACQ Software as Chief Product Officer
dMACQ Solutions is proud to announce the appointment of Bikash Joshi as the company’s new Chief Product Officer (CPO). With a distinguished career spanning...
Cloud and AI: The M&A deal makers
By Madhan Raj J, Associate Vice President, Cobalt Cloud Solution Strategist, Infosys
Depending on which side they’re on, organisations see in merger deals an opportunity...