Tag: customer expectations
3 ways to address challenges of the sudden rush to cloud
Written By: Shrikant Navelkar, Director, Clover Infotech
Faced with increasing customer expectations and recent technology advancements, organizations are under immense pressure to migrate to the...
84% of Indian consumers feel like service is an afterthought: Zendesk Study
Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as 94% of Indian...
LogMeIn study finds evolving customer expectations and ineffective CX Toolsets are driving adoption of...
LogMeIn has announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology...