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3 ways to address challenges of the sudden rush to cloud

Written By: Shrikant Navelkar, Director, Clover Infotech Faced with increasing customer expectations and recent technology advancements, organizations are under immense pressure to migrate to the...

84% of Indian consumers feel like service is an afterthought: Zendesk Study

Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as 94% of Indian...

LogMeIn study finds evolving customer expectations and ineffective CX Toolsets are driving adoption of...

LogMeIn has announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology...
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