Tag: customer experience (CX)
IDC India: Hyper-Personalization is the need of the hour in the post-pandemic era
Hyper-Personalization is the Need of the Hour in the Post-Pandemic Era, Says IDC India
India, – In a recent report, titled Redefining User Experience: Evolving...
Genesys celebrates partner success at the 2022 APAC Partner Conference
Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...
Harvard Business Study: Leading CX measurement strategies are moving beyond NPS
A new study released today from Harvard Business Review Analytic Services, in association with Genesys, a global cloud leader in customer experience orchestration, reveals...
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Eighty percent of security leaders prefer platform-based GenAI, finds CrowdStrike state of AI survey
According to the 2024 State of AI in Cybersecurity Survey from CrowdStrike, 80% of security leaders prefer platform-based GenAI tools over point products and applications, highlighting the...
Verizon collaborates with NVIDIA to power AI workloads on 5G private networks with mobile...
Verizon, announced a new solution developed with NVIDIA that enables a wide range of AI applications to run over Verizon’s reliable 5G private network...
SentinelOne announces Kris Day as Senior Vice President for Asia Pacific and Japan
SentinelOne has named Kris Day as Senior Vice President for Asia Pacific and Japan, succeeding Evan Davidson. With more than 25 years of technology...