Tag: customer experience (CX)
IDC India: Hyper-Personalization is the need of the hour in the post-pandemic era
Hyper-Personalization is the Need of the Hour in the Post-Pandemic Era, Says IDC India
India, – In a recent report, titled Redefining User Experience: Evolving...
Genesys celebrates partner success at the 2022 APAC Partner Conference
Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...
Harvard Business Study: Leading CX measurement strategies are moving beyond NPS
A new study released today from Harvard Business Review Analytic Services, in association with Genesys, a global cloud leader in customer experience orchestration, reveals...
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Kyndryl partners with Dr. Reddy’s Laboratories to implement advanced IT solutions
Kyndryl announced that it has partnered with Dr. Reddy’s Laboratories Limited to transform Dr. Reddy’s IT operations across all locations including manufacturing plants, international...
Exclusive Video Interview with Vivek Malhotra, Senior Director & General Manager – Channel Sales...
In an exclusive interaction with CRN India, Vivek Malhotra, Senior Director & General Manager - Channel Sales at Dell Technologies India delves deep into how Dell & its partners are driving business evolution
Consistent expresses gratitude to valued partners on the completion of FY 2024-25
As the Fiscal Year 2024-2025 comes to a successful close, Consistent also known as Consistent Infosystems, extends heartfelt gratitude to its valued partners, distributors,...