Tag: customer experience (CX)
IDC India: Hyper-Personalization is the need of the hour in the post-pandemic era
Hyper-Personalization is the Need of the Hour in the Post-Pandemic Era, Says IDC India
India, – In a recent report, titled Redefining User Experience: Evolving...
Genesys celebrates partner success at the 2022 APAC Partner Conference
Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...
Harvard Business Study: Leading CX measurement strategies are moving beyond NPS
A new study released today from Harvard Business Review Analytic Services, in association with Genesys, a global cloud leader in customer experience orchestration, reveals...
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NetApp partners with Google Cloud to simplify scaling high-performance workloads in the cloud
NetApp and Google Cloud announced new capabilities for Google Cloud NetApp Volumes, a fully managed file storage service, that reduce complexity and increase performance...
Hewlett Packard Enterprise expands agentic AI capabilities in India with HPE Private Cloud AI
Hewlett Packard Enterprise announced the launch of HPE Private Cloud AI in India, a fully integrated AI cloud solution designed to accelerate AI adoption...
Aurionpro acquires Hyderabad-based Fintra Software to enhance its next-gen trade finance solution for global...
Aurionpro Solutions Limited announced the acquisition of Fintra Software Private Limited to enhance its Transaction Banking offerings. The proposed transaction includes acquisition of 100%...