Tag: Customer Experience
Tech Mahindra partners with Bank of Baroda to deploy digital solutions to enhance customer...
Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, today announced its partnership with Bank of Baroda, to...
Yantra ties up with CaratLane to achieve data-driven operations and omnichannel customer experience with...
Yantra, a leading management and business consulting firm offering simple and streamlined business transformation solutions, announced the successful digital transformation for CaratLane, India's largest omnichannel...
In the age of AI, the need for a data-sensitive culture has become paramount:...
Gaurav Shinh, Founder and CEO of SCIKIQ, shares his insights on the importance of contextualizing data for businesses in today's fast-paced digital world. He...
Bank of Abyssinia chooses Newgen for delivering superior customer experience
Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, today announced that Bank of Abyssinia, one of the fastest growing banks in...
Bijak collaborates with MoEngage to deliver personalized customer experience
MoEngage, an insights-led customer engagement platform, announced that Bijak, India’s most trusted agriculture trading platform, has experienced a significant increase in reach and engagement...
Infobip reveals the five most significant trends in customer experience and omnichannel communications for...
Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to global market research firm Forrester better customer...
4 ways technology will drive innovation in 2023
By Ravi Chhabria, managing director, NetApp India
At the turn of the decade, we witnessed a digital transformation like no other. Owing to various circumstances,...
Sony India bolsters its customer experience with Isha, a voice AI agent powered by...
Pioneering voice automation in customer service, Sony India has recently launched voice AI agent services at their Customer Experience Center. Powered by Yellow.ai, a...
How knowledge graphs can transform supply chain management in India
By Rahul Tenglikar, Regional Director- India, Neo4j
An efficient supply chain is at the core of any business since it impacts multiple other consequent processes...
Tata CLiQ partners with Salesforce to redefine customer experience
Salesforce announced that Tata CLiQ has leveraged Salesforce Service Cloud, to deliver the right experiences across multiple channels to consumers with contextual, proactive and personalized interactions. Tata CLiQ...
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SIA by Seqrite: Ushering a new era in AI-powered cybersecurity
In an age where cyber threats move faster than traditional defenses can track, the ability to respond in real time with intelligence and agility...
Reclaiming the Ring: How Airtel is rewriting the rules of business communication
Gurugram, India – May 5, 2025: In a digital world fatigued by spam and unknown calls, Airtel Business has struck a bold new note...
PowerFlex and Nutanix: Scalable, secure, and ready for peak performance
Dell Technologies and Nutanix have joined forces to deliver a game-changing solution: Dell PowerFlex integrated with the Nutanix Cloud Platform—now generally available. This milestone...