Tag: Customer Experience
BlueKaktus supports top fashion brands to achieve superior customer experience
If the fashion industry had the word of the year, ‘transformation’ seems to be the judicious word to describe the industry’s journey in the...
VouchPro enhances virtual customer experience with artificial intelligence (AI)
VouchPro integrates artificial intelligence (AI) to improve virtual attendee experience for events hosted on the VouchPro platform. The company has been putting in significant...
Changing role of automation in NBFC
Written by: Ladislav Simicek, CIO, Home Credit India
Technology is no longer a luxury at the disposal of few. It has now been weaved into...
Firstsource Partners with Uniphore to Deliver Exceptional Customer Experience Leveraging their AI and...
Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, has announced a strategic partnership with...
Visual Engagement Tools Deliver Great CX: What You Need to Know
These tools will allow agents to create a more personal and secure customer experience at any distance
How to future-proof customer experience for a digital-first ‘new normal’
COVID-19 has accelerated CX trends that were already percolating for some time: the crisis has become a catalyst pushing more customers
Teleperformance India launches 3 cloud campus hubs
Teleperformance has expanded its global operating model via TP Cloud Campus. Teleperformance India has launched three hubs as a part of Teleperformance Cloud Campus...
Zendesk releases CX Benchmark Report for Startups showing the path to success is in...
Zendesk has released the Zendesk Startups CX Benchmark Report, documenting how early-stage startups that invest in customer experience (CX) outperform their peers. The data...
Lockdown period helped us grow business, say digital marketers
During the time of Covid-19 pandemic when most of enterprises have cut down on traditional marketing and publicity spend, the scope of digital marketing...
Technology key to delivering best customer experience: Adobe CEO
Digital businesses that want to earn the trust and loyalty of customers must remember that they cannot deliver cutting-edge experiences with an antiquated technology...
Latest article
STMicroelectronics introduces first STM32-ready wireless IoT modules leveraging collaboration with Qualcomm
STMicroelectronics has introduced the first product of its strategic collaboration with Qualcomm Technologies to simplify development of next-generation wireless solutions for industrial and consumer...
XPG-ADATA partners with ACRO, KBC, and TAG to revolutionise storage solutions in India
ADATA Technology Co. Ltd. continues to set new benchmarks in the industry. Demonstrating its unwavering commitment to innovation and expanding customer outreach, XPG-ADATA proudly...