Tag: Customer Experience
‘Collaboration and hybridisation are becoming the new normal’
Innovation and focus on customer experience are at the core of NTT-Netmagic. In an exclusive interaction with CRN India, Sagar Sen, Vice President and Head – Business IT, NTT-Netmagic, shares more on the company's focus and more
We are a company obsessed with customer experience: Harsha Kodnad, Director, Technology, Tally Solutions
Tally Solutions is undoubtedly the leading GST accounting software company in the Indian market. In an interaction with CRN, Harsha Kodnad, Director – Technology, Tally Solutions, speaks about the various aspects of product development and the company’s increased focus on R&D and innovation
Conduent introduces AR solution to transform the CX
Conduent has announced the launch of its Augmented Reality (AR) solution, which is now available to customers across its commercial and public sector service...
Avaya partners with Koopid to deliver AI-powered customer journeys
Avaya Holdings has announced that it has expanded its Technology Partner alliances program through a new agreement with Koopid, an AI-powered customer experience orchestration...
Increasing role of UX / CX in the journey of digital transformation for growth-oriented...
By Nilesh Gupta
Today, startups that build tools for businesses looking to automate their customer service experience and operations are being acquired by global companies....
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Dynatrace joins the Microsoft Intelligent Security Association
Dynatrace, has become a member of the Microsoft Intelligent Security Association (MISA) to provide customers with enhanced cloud security solutions through continuous innovation and...
BCT Digital partners with a prominent mid-segment Private Bank to strengthen credit monitoring with...
BCT Digital, announced that a prominent mid-segment Private Bank has selected its rt360 Early Warning System (EWS) to automate and strengthen bank’s credit monitoring...
Axis Introduces Next-Generation Imaging, AI-Powered Analytics, and Cybersecurity with ARTPEC-9 SoC
Axis Communications announces the release of its ninth-generation system-on-chip (SoC), ARTPEC-9, designed to address key challenges in today’s security surveillance systems. With ARTPEC-9, security...