Tag: Customer experience(CX)
Zendesk launches venture fund to fuel AI startups
Zendesk, the company providing the most complete AI solution for CX in the market, officially launched its global venture fund to back AI-first companies...
LTIMindtree Introduces Composable Storefront Solution on Salesforce to Quick-Launch Digital Commerce Experiences
LTIMindtree, a global technology consulting and digital solutions company, announced Composable Storefront Quick Launch, a cohesive solution for composable storefront, to enable retailers to translate their expectations into elevated customer experiences with e-commerce components that suit their demands
Tappy Technologies Partners with IndusInd Bank and Thales to Launch Indus PayWear, India’s First...
Tappy Technologies, a trailblazer in digital payment innovations, has launched India's pioneering tokenisation solution for wearable payments, developed in partnership with IndusInd Bank and Thales
Zendesk signs definitive agreement to acquire Klaus
Acquisition deepens company’s commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management capabilities
Customer experience drives brand loyalty: Genesys report
Poor customer experiences are threatening brand loyalty, with nearly one-third (31%) of consumers opting to take their business elsewhere after a dissatisfactory interaction last...
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Cloudera to Acquire Octopai’s Platform to Deliver Trusted Data Across the Entire Hybrid Cloud...
Cloudera, the only true hybrid platform for data, analytics, and AI, announced that it entered into a definitive agreement with Octopai B.I. Ltd. (Octopai)...
HCLSoftware Appoints Vikrant Chowdhary as Senior Vice-President & Country Head for India
HCLSoftware announced the appointment of Vikrant Chowdhary as Senior Vice-President and Country Head for India.
In this role, Chowdhary will lead HCLSoftware’s India region business...
Fortinet Delivers AI-Enhanced Data Protection and Insider Risk Management
Fortinet announced the general availability of FortiDLP, a next-generation data loss prevention (DLP) and insider risk management solution. Based on Next DLP’s innovative technology...