Tag: customer experiences (CX)
Sinch takes customer messaging to the next level with AI-powered Smart Conversations for Conversation...
To meet the rising bar for exceptional customer experiences, Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, has...
Zendesk announces AI designed exclusively for intelligent CX
Relate, Zendesk, Inc. at its flagship global conference, introduced Zendesk AI, an intelligence layer that makes personalized, efficient and more empathetic customer experiences (CX) accessible...
Zendesk equips businesses with the next generation of digital collaboration tools
In today’s digital-first and distributed landscape, businesses across the globe are facing the constant challenge of keeping up with ever-evolving customer needs. Digital transformation...
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Palo Alto Networks honours JAPAC partners at 2024 Partner Executive Kick-Off
Palo Alto Networks announced the recipients of its JAPAC Partner Awards at the Palo Alto Networks Executive Kick-Off (PEKO). These annual awards recognise the...
‘Playtime is over’ for GenAI: NTT DATA research shows organisations shifting from experiments to...
NTT DATA released the first results of its extensive original research that reveals “playtime is over” for GenAI. The results overwhelmingly found that leaders...
Pure Storage announces strategic investment and technology partnership with CoreWeave to accelerate large-scale AI...
Pure Storage announced Pure Storage’s strategic investment in CoreWeave to accelerate AI cloud services innovation. Alongside the investment, the companies unveiled a strategic partnership,...