Tag: CX industry
Zendesk first in CX Industry to offer outcome-based pricing for AI agents
Zendesk, Inc. announced the introduction of outcome-based pricing for AI agents, a significant shift that reflects the transformative impact of AI on customer service....
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Forecasting demand: The key to surviving market fluctuations
By Prem Bhatia, Co-Founder and CEO, Graas
Learn from the past if you want to predict the future. That’s a fairly common saying and it...
AI Adoption Soars in India, But Energy Demands and Infrastructure Challenges Threaten Sustainability Goals,...
Pure Storage, the IT pioneer that delivers the world’s most advanced data storage technology and services has released a new report highlighting the preparedness...
Airtel Business and Cisco launch Airtel SD-Branch to simplify and secure enterprise networking
Airtel Business, the B2B arm of Bharti Airtel (Airtel), and Cisco, the worldwide leader in networking and security, launched Airtel Software-Defined (SD) Branch —...