Tag: GenAI

Kore.ai commissioned the research to shed light on the impact of intelligent virtual assistants (IVAs) and contact center AI solutions on customer interactions and agent job satisfaction. The reports show that, for the first time, customer service agents are prioritising advanced AI technology and automated tools over competitive salaries and a fair work environment

NetApp sponsored research by leading market research firm identifies key components of implementing successful AI initiatives, citing data infrastructure as foundational to scaling AI responsibly

Infosys , a global leader in next‑generation digital services and consulting, and ServiceNow, the AI platform for business transformation, announced a strengthened collaboration to transform customer experiences with generative AI‑powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024

LTIMindtree a global technology consulting and digital solutions company, announced a collaboration with IBM to establish a global, joint Generative AI Center of Excellence (CoE) in India, a co-innovation center combining the power of the IBM watsonx AI and data platform and the engineering skills of LTIMindtree

Zscaler, the trailblazer in cloud security, has unveiled a groundbreaking innovation poised to reshape digital experience monitoring. The introduction of ZDX Copilot, a pioneering AI assistant, marks a significant leap forward in empowering IT support and operations teams with actionable insights

GenAI and AI will significantly transform industries in the future, according to 95% of Indian respondents to the Dell Technologies Innovation Catalyst Research. This...

McAfee Deepfake Detector spots and stops deepfakes with Intel® Core™ Ultra processor’s NPU, delivering a combination of up to 300% enhanced performance and added privacy for consumers on Intel-based AI PCs

HCLTech and AWS will help enterprises explore and develop GenAI-led use cases, proofs of concept, tools and solutions

Indusface, an application security SaaS provider trusted by 5000+ customers across 95 countries, has unveiled the IncidentIQ Copilot, a generative AI agent. It is...

MongoDB, Inc. and Google Cloud announced the two companies are collaborating to optimize Gemini Code Assist to provide enhanced suggestions for application development and modernisation on MongoDB—the industry-leading developer data platform that millions of developers and tens of thousands of customers rely on every day for business-critical applications.