Tag: Genesys Cloud CX
Zoom ties up with Genesys to improve customer experiences
Zoom Video Communications and Genesys have expanded their partnership to help businesses deliver effortless customer experience by building upon their integration between Zoom Phone...
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Indian organizations face escalating cyber threats: Zscaler report highlights urgent need for zero trust...
India, March 12, 2025 – A new study by Zscaler, a leader in cloud security, has revealed a growing cyber threat landscape in India,...
Uber Partners with Refex Green Mobility to Deploy 1,000 EVs Across India by 2026
National, March 11, 2025: In a significant step toward sustainable transportation, Uber has announced a strategic partnership with Refex Green Mobility to deploy 1,000...
Exotel’s unified platform elevates JSW MG Motor India’s customer engagement by 22%
In an era where customer experience defines brand loyalty, seamless communication plays a pivotal role in ensuring satisfaction. Recognizing this, JSW MG Motor India...