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Harvard Business Study: Leading CX measurement strategies are moving beyond NPS

A new study released today from Harvard Business Review Analytic Services, in association with Genesys,  a global cloud leader in customer experience orchestration, reveals...
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Introducing Agentforce 2.0: The Digital Labor Platform for Building a Limitless Workforce

Salesforce,announced Agentforce 2.0: the newest version of Agentforce, the first digital labor platform for enterprises — a complete AI system for augmenting teams with...

Zscaler’s comprehensive enablement approach ensures its partners are well-positioned to drive digital transformation and...

In an exclusive joint interaction with CRN India, Anthony Torsiello, Senior Vice President, Partnerships & Alliances, Zscaler and Foad Farrokhnia, Vice President, Channel &...

Honeywell selected by Exide energy to power building automation at lithium-ion Gigafactory in India

Honeywell announced that it has been awarded a contract to provide building automation solutions to Exide Energy Solutions Limited (EESL), a fully owned subsidiary...
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