Tag: Omnichannel
Mia by Tanishq adopts MoEngage to generate formidable phygital customer experiences
Mia by Tanishq has onboarded the insights-led engagement platform MoEngage to create and disseminate relevant omnichannel customer experiences.
The brand’s primary aim was to reach...
Pepperfry appoints Nishant Kumar as Vice President and National Head of Studios
Pepperfry, the leading e-commerce furniture and home goods company announced the appointment of Nishant Kumar as the Vice President and National Head of Studios....
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
3i Infotech Services launches AI powered Conversational Services
3i Infotech Limited has unveiled its latest service offering, ‘Conversational Banking’. Voice & chat which are central to conversational banking and advanced analytics such...
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Snowflake unveils Apache Iceberg innovations
Snowflake announced that it is bringing its core capabilities — unparalleled performance, secure data sharing, and data protection — to Apache Iceberg tables, one...
Dell Technologies unveils infrastructure innovations built to power modern AI-ready data centres
Dell Technologies introduces advancements across its industry-leading server, storage and data protection portfolios designed to help organisations achieve data centre modernisation.
Why it matters:
Organisations are...
Amagi launches AI-powered smart scheduler to improve content programming
Amagi has announced the launch of Amagi Smart Scheduler, an AI-powered content scheduling solution designed to automate and optimise channel programming. By leveraging Machine...