Tag: Paul Furtado
Gartner: The CIO’s role in security and risk
By Paul Furtado, VP Analyst at Gartner
Measuring and articulating cyber and technology risk to senior leadership is critical.
CIOs are responsible for organizational security and...
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Almost half of industrial companies experience network problems monthly
One in three industrial companies encounter regular network problems, with 45% of businesses experiencing them a few times a month, while only 12% of...
Zendesk builds on complete service solution to strengthen human and AI partnership
Zendesk introduced a series of innovations, including AI-powered agents for omnichannel support, enhanced agent copilot, and agent builder. Leading in AI-powered customer and employee...
ZEPIC unveils major product enhancements: Introducing Zenie AI engine, team inbox, and a cardless...
ZEPIC announced three groundbreaking product launches that will redefine the way businesses engage with their customers and optimise marketing efforts. Introducing Zenie, ZEPIC’s revolutionary...