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Visual Engagement Tools Deliver Great CX: What You Need to Know

These tools will allow agents to create a more personal and secure customer experience at any distance

LogMeIn unlocks untapped potential of Co-Browsing with Rescue Live Guide

LogMeIn announced the launch of Rescue Live Guide, which provides instant and secure co-browsing capabilities that enable customer service agents to resolve issues faster...
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Qlik Continues Investment in Data Sovereignty with Launch of Cloud Region in India

Qlik,announced the launch of its new cloud region in India. Located in Mumbai, this strategic investment enhances Qlik’s global cloud infrastructure and deepens its...

81% of Indian consumers want more human-like AI: Zendesk 2025 CX Trends Report

Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions that feel more human, personalised,...

Our YoY growth is exceeding 40%, driven by channel business: Sudhir Goel, CBO, Acer...

In an insightful interaction with CRN India, Sudhir Goel, Chief Business Officer, Acer India, shares the company's remarkable achievements and growth trajectory in 2024....
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