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Visual Engagement Tools Deliver Great CX: What You Need to Know

These tools will allow agents to create a more personal and secure customer experience at any distance

LogMeIn unlocks untapped potential of Co-Browsing with Rescue Live Guide

LogMeIn announced the launch of Rescue Live Guide, which provides instant and secure co-browsing capabilities that enable customer service agents to resolve issues faster...
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Times Square headquartered Vertex Global Services to hire 4000 language experts from India’s Tier...

Currently, around 60 per cent of graduates in India are seeking better job opportunities by moving from tier-II and tier-III cities to tier-I cities....

We’ve committed $1 billion investment over next three years for AI innovation globally: Rohit...

In a recent interview with CRN India, Rohit Midha, Executive Director, Enterprise Business, Lenovo India, shares the significant growth in Lenovo’s enterprise business and...

India’s data centre capacity to more than double by fiscal 2027

The Indian data centre industry’s capacity1 is set to more than double to 2-2.3 GW by fiscal 2027, led by increasing digitalisation of the...
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