Tag: Salesforce
Air India ties up with Salesforce to provide a delightful experience for its customers
Air India, India’s leading airline and a Star Alliance member, announced its work with Salesforce to transform its customer service technology stack. Through their...
Salesforce to buy 280,000 MWh of renewable energy to increase clean power access
GreenBiz 23, Salesforce announced it will purchase 280,000 megawatt hours (MWh) of renewable energy certificates from small, distributed energy projects over the next eight...
Ather Energy partners with Salesforce to transform its consumer experiences
Salesforce has announced its collaboration with Ather Energy, India's leading electric scooter manufacturer, to create a single source of truth for customers and retail...
Sales reps in India spend just 27% of time selling: Salesforce Report
Salesforce released the fifth edition of its State of the Sales report that shares insights from more than 7,700 sales professionals from 38 countries...
5 technology predictions businesses need to know for 2023: Salesforce
While a recession is not a foregone conclusion, 74% of CEOs expect economic conditions to worsen in the short term. Digital transformation is critical to navigating the...
Vertical SaaS – Will it continue to grow in 2023?
By Neelesh Kripalani, Chief Technology Officer, Clover Infotech
Let’s first understand the terms ‘Horizontal SaaS’ and ‘Vertical SaaS’. A SaaS product or application that caters...
Salesforce: Genie Customer Data Cloud is now being powered by Tableau
Salesforce announced that Genie Customer Data Cloud, the #1 CRM data cloud, is now powered by Tableau, helping businesses better understand and unlock customer...
Marketers optimistic despite headwinds: Salesforce report
Salesforce released its eighth annual State of Marketing report. In the report, Indian marketers say their work provides increasing value despite macroeconomic and labor headwinds. The...
Salesforce prioritises inclusion while upskilling its ecosystem
Salesforce announced collaborations with GiftAbled, an organization that empowers people with disabilities; Skillible, an upskilling platform to help women start or restart their careers...
Salesforce launches Genie, a data platform powering real time CRM
Salesforce unveiled Salesforce Genie, a hyperscale real-time data platform that powers the entire Salesforce Customer 360 platform. With Genie, every company can turn data into customer magic,...