Tag: Service Experience Transformation
Transform your service experience with Predictive AIOps
By Gaurav Uniyal, Associate Vice President and Service Management Head, Americas and APAC, Infosys
Service Experience Transformation is top priority for CXOs to accelerate complex...
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CleverTap partners with Infobip to strengthen omnichannel offering with RCS messaging
CleverTap announced the introduction of Rich Communication Services (RCS) messaging through its partnership with Infobip, a global leader in cloud communications. This addition enables...
Cisco’s 2025 data privacy benchmark study: Privacy landscape grows increasingly complex in the age...
Cisco unveiled its 2025 Data Privacy Benchmark Study, offering a comprehensive analysis of privacy trends and their profound implications for businesses worldwide. As data...
New Relic announces eAPM revolutionising Kubernetes observability with AI-powered automation and efficiency
New Relic announced eAPM, a new capability for increasing the productivity of IT teams and application uptime. With eAPM, platform engineering teams can deploy...