Tag: Sprinklr
BT Group leans on AI to transform customer service experience
BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact...
Sprinklr announces 120 new customer service and 25 new AI innovations to elevate omnichannel...
Sprinklr announced its unified customer experience management (Unified-CXM) platform for modern enterprises includes more than 650 new features and innovations for the four Sprinklr...