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BT Group leans on AI to transform customer service experience

BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact...

Sprinklr announces 120 new customer service and 25 new AI innovations to elevate omnichannel...

Sprinklr announced its unified customer experience management (Unified-CXM) platform for modern enterprises includes more than 650 new features and innovations for the four Sprinklr...
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We’ve committed $1 billion investment over next three years for AI innovation globally: Rohit...

In a recent interview with CRN India, Rohit Midha, Executive Director, Enterprise Business, Lenovo India, shares the significant growth in Lenovo’s enterprise business and...

India’s data centre capacity to more than double by fiscal 2027

The Indian data centre industry’s capacity1 is set to more than double to 2-2.3 GW by fiscal 2027, led by increasing digitalisation of the...

Iris Global powers Nasik partner – Omega Systems’ success delivers Rs 50 Crore IT...

Iris Global Services continues to set benchmarks by empowering its partners across diverse sectors. Its latest milestone involves supporting Nasik-based Omega Systems with HP,...
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