Tag: support agents
JFrog appoints Aran Azarzar as Chief Information Officer
JFrog announced Aran Azarzar will join as the company’s global Chief Information Officer (CIO), effective immediately. In this role, Azarzar will lead the strategy and operations for...
Sendbird Introduces Salesforce Connector to elevate the service experience for support agents and customers
Sendbird, the global conversations platform for mobile apps with over 300 million monthly active users, announced the public beta release of its new integration...
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By 2027, organisations will use small, task-specific AI models 3x more than general-purpose LLMs:...
Gartner, Inc. predicts that by 2027, organisations will implement small, task-specific AI models, with usage volume at least three times more than those of...
Zero trust: The forward-compatible security architecture in a cloud-first world
By Vijay Verma, Chief Revenue Officer – Services Lines, Persistent Systems
As enterprises embed AI and Generative AI (GenAI) into their systems and workloads, the...
Reltio announces opening of its largest global technology hub in Bengaluru
As part of its expansion plans in India, Reltio announced the opening of a new technology hub in Bengaluru, Karnataka, India. This larger, modern...