Tag: Verint
Verint Open Platform Expands Integration with Webex by Cisco
Verint, The Customer Engagement Company, announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform’s unified data hub into the Webex App Hub for Webex Contact Center.
Verint empowers contact center users with engagement data insights
Verint launched Verint Engagement Data Insights providing business users no code, no training, self-service access to all of their engagement data using Verint Da Vinci...
Need for digital-first engagement as airline passengers navigate more complex customer journeys: Verint Study
Airlines saw an increase of 300 percent in monthly conversations around flight bookings, at a time when global passenger numbers have been trending around...
Avaya recognised as Partner of the Year by Verint
Avaya has been recognized by Verint as its North American Enterprise Partner of the Year, EMEA Partner of the Year and Latin American Partner...
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Stellantis Unveils New Lab and Office Expansion in Bengaluru, India
Stellantis announced the inauguration of its expanded lab and office facilities in Bengaluru, reinforcing the company’s commitment to innovation and excellence in automotive technology....
Ericsson study reveals 5G had 20% more satisfied users than 4G at 2024’s biggest...
2024 was the first year where several major European events coincided with a focused buildout of 5G infrastructure from operators in anticipation of soaring...