Tag: workforce management (WFM) solution
Zendesk acquires Tymeshift, bringing AI-powered workforce management to customers
Zendesk announced its completed acquisition of Tymeshift, an AI-powered modern workforce management (WFM) solution. Built exclusively for Zendesk customers, Tymeshift simplifies the management of...
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TeamViewer introduces Smart Service solution to reduce downtime and tackle workforce gaps
TeamViewer introduces TeamViewer Smart Service. Designed for after-sales support, this solution helps manufacturers of machinery and equipment (OEMs) efficiently troubleshoot issues at customer sites....
Himalaya boosts ERP-centric sustainability with SAP to optimise carbon footprint and water use
SAP SE announced that Himalaya has chosen SAP to boost the ability to reach their sustainability goals through innovative new technology. From being a...
CyberProof acquires Interpres Security to strengthen its cybersecurity portfolio
CyberProof Inc. announced the acquisition of Interpres Security, a Gartner-recognised vendor in Continuous Threat Exposure Management (CTEM) and Automated Security Control Assessments (ASCA). This...