Tag: Workforce Optimization suite
New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy
Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...
Latest article
Times Square headquartered Vertex Global Services to hire 4000 language experts from India’s Tier...
Currently, around 60 per cent of graduates in India are seeking better job opportunities by moving from tier-II and tier-III cities to tier-I cities....
We’ve committed $1 billion investment over next three years for AI innovation globally: Rohit...
In a recent interview with CRN India, Rohit Midha, Executive Director, Enterprise Business, Lenovo India, shares the significant growth in Lenovo’s enterprise business and...
India’s data centre capacity to more than double by fiscal 2027
The Indian data centre industry’s capacity1 is set to more than double to 2-2.3 GW by fiscal 2027, led by increasing digitalisation of the...