Tag: XLAs
Reimagining workplace efficiency: The future of IT service management with XLAs
By Chidambaram Ganapathi, Associate Vice President and Practice Head, Digital Workplace Services, Infosys
Today’s consumers are hard taskmasters, unwilling to settle for merely acceptable service...
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Milestone Systems expands XProtext with enhanced cloud integration, advances vehicle analytics
Milestone Systems announced the release of XProtect 2025 R1, featuring expanded cloud integration capabilities and advanced vehicle identification video analytics. This release demonstrates Milestone's...
In 56% of Sophos IR and MDR cases, adversaries logged In, instead of breaking...
Sophos released the 2025 Sophos Active Adversary Report, which details attacker behaviour and techniques from over 400 Managed Detection and Response (MDR) and Incident...
Freshworks launches new partner program with expanded reseller and services offerings
Freshworks announced the launch of its new global partner program for resellers and service delivery partners. Designed to be as easy to adopt and...